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Here are the three most common questions we get. Other questions are on the menu to your right.  You can always email questions to or you can call us (see question three below).

Q – I don’t have a card. How do I get one?

A – Come down to the Library with a photo id and proof of address. A driver’s license with a Village of Larchmont or Town of Mamaroneck address serves as both. The process takes minutes. If you can’t come into the Library, fill out this form. We should email you a temporary library card within one business day.

Q – It is asking for a PIN. I don’t know what it is. What do I do?

A – Most likely your PIN is the last four digits of the phone number you gave when you got your card. If that doesn’t work, email us at or … see the question below. We can reset your PIN for you.

Q – I want to talk to a real person. How do I do that?

A -Call 914-834-2281 x. 3 for Reference or call x. 4 for the Children’s Room.  We are open 9-5, Mondays, Wednesdays, Fridays and Saturdays. We are open until 8pm (7pm in the Children’s Room) on Tuesdays and Thursdays. Sundays we are open from noon to 5pm.

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